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Here's what you get...
Section 1-Preparing for the Evaluation We'll begin with tips on how to start a good evaluation. We'll answer your questions on who evaluates, why, and how often, reasons for poor performance, handling problem employees, and keeping the evaluation positive.
Section 2-The Evaluation Instrument Our evaluation measures quality, accuracy, ethics, loyalty, relations to co-workers, cooperation, teamwork, following policies and procedures, ability to relate to those served, and more. You'll also get helpful explanations to clarify each question.
Section 3-Analysis of the Results Tally the results, write goals for change, and ensure follow-through.
Section 4-Working with the Difficult Employee Recognizing negative behavior, being objective, documenting, correcting, performance reviews, setting short-term goals to correct problems, and employee termination.
Section 5-Forms Application for employment, interview/reference check form, personnel policy for evaluation, separation from employment, exit interview and many others.
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The Employee Evaluation Kit (loose-leaf hard copy with CD)
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